FAQ's

At The Jeffreys Hotel Extended Stay, we prioritize your comfort, safety, and satisfaction. Our policies are designed to provide guests—including traveling workers, families, and those seeking affordable long-term hotel stays near I-35—with a smooth and secure experience.

Reservation, Payment & Cancellation

A valid credit or debit card is required at booking and is the only accepted payment method.

A $150 incidental deposit will be authorized upon check-in and refunded after check-out, assuming the room remains in good condition.

Full payment is charged 24 hours prior to arrival. Reservations may be canceled if payment is declined.

Cancellation Policy:

48+ hours before arrival: Full refund

24–48 hours before: First night charged

Less than 24 hours or no-shows: No refund

These policies apply to all guests booking our extended stay hotel in Osceola, including construction crews, healthcare professionals, families, and long-term travelers.

Guest Requirements

Guests must be 21 or older to book.

A valid photo ID is required at check-in.

Each reservation must include full contact info and a payment method.

Maximum occupancy per room:

Single-bed rooms: 2 guests

Multi-bed rooms: 4 guests

Children aged 6+ count toward the total

Unapproved additional guests may incur a $250 fine

One standard vehicle is allowed per reservation. Crew trucks or oversized vehicles must receive prior approval to park on-site.

Check-In / Check-Out / Stay Extensions

Office hours: 8:00 a.m. to 8:00 p.m. daily

Check-in at 3:00 p.m. | Check-out by 11:00 a.m.

Full payment and the incidental deposit must be completed in person.

Our extended stay accommodations near Osceola, Iowa are designed for temporary stays—not permanent residency.

Smoking Policy

No smoking of any kind (cigarettes, vapes, e-cigs) is allowed indoors.

First offense: $300 fee

Repeat offense: $400 fee

A designated smoking area is located on the south end of the property.

Room Care & Housekeeping

For guests staying over 7 days, weekly room cleaning and inspections are conducted.

Rooms in unsanitary condition will receive a 24-hour warning, followed by a $50 cleaning fee if not resolved.

Repeated violations may lead to non-refundable cancellation.

Guests are liable for any damages or theft of hotel property.

Open-flame cooking and hot plates are prohibited.

Illegal drug use or suspected activity will prompt inspection and potential involvement of law enforcement.

Hallways & Common Areas

Quiet hours are enforced from 10:00 p.m. to 8:00 a.m.

Use of common areas is at guest’s own risk.

Disruptive behavior is not tolerated and may lead to removal.

Appropriate clothing is required in public spaces.

Security cameras monitor indoor and outdoor public areas for safety.

Liability Disclaimer

The Jeffreys Hotel is not responsible for lost items, injuries, or property damage.

Guests use our facilities, parking lot, and outdoor areas at their own risk, including uneven surfaces or seasonal hazards.

All participation in hotel activities or amenities—whether for long-term construction crews, traveling nurses, or visiting families—is voluntary.

Indemnification & Damages

Guests agree to indemnify and hold The Jeffreys Hotel harmless from legal claims, damage, or loss caused by guests or their visitors.

Both parties waive liability for punitive damages.

Right to Refuse Service

We reserve the right to refuse service or cancel reservations without refund for guests who violate policies or pose safety concerns.

Violations may result in a $250 fine and removal from the premises.

Interference Clause

Guests must not disturb others or create additional burden on hotel operations.

Any interference may lead to penalties or removal.

Governing Law

All terms and services are governed by the laws of the State of Iowa. Legal proceedings must occur in an Iowa jurisdiction.

Compliance with Laws & Hotel Policies

Guests must comply with all applicable federal, state, and local regulations, including public health and safety laws.

Failure to do so may result in immediate cancellation without refund.

If you have questions, please contact our front desk. We look forward to hosting you at The Jeffreys Hotel Extended Stay, your home away from home in Osceola, Iowa—ideal for long-term hotel stays, construction workers, traveling medical staff, and families in transition.

Standard check-in time is 3:00 PM. While we strive to accommodate early arrivals for guests traveling to Osceola for extended stays, early check-in is not guaranteed and depends on availability. We recommend calling ahead to check if your room may be ready sooner.

Guests are kindly asked to check out by 11:00 AM. This allows our housekeeping team to prepare rooms for incoming guests staying in Osceola for extended stays, short-term lodging, or work-related travel.

The hotel offers free Wi-Fi in all rooms, as well as in the common areas. You willl receive

the access code upon your arrival.

Our hotel is a single-story property, so no elevator is needed. All rooms are easily accessible from the ground level, making check-in and unloading convenient for every guest.

Yes, every room at The Jeffreys Hotel includes a dedicated workspace with either a desk or table and chair—ideal for extended stay guests, traveling professionals, or anyone needing to get work done during their visit.

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Guests enjoy free on-site parking directly outside their room. Our private lot accommodates standard vehicles, and we offer designated space for crew trucks, work vans, and oversized vehicles with prior approval.

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The Jeffreys Hotel does not provide extra beds. Each room has a maximum occupancy limit as outlined in its description, ensuring a comfortable and safe experience for all extended stay guests.

We offer an active-duty U.S. military discount. Please call us for details.

Yes, we encourage all guests to carefully read the terms and conditions associated with each rate and offer before finalizing a booking. Our policies are clearly outlined to help you make an informed decision. If you have any questions, feel free to call us at 641-505-7829.

The hotel is strictly non-smoking, both inside and in the outdoor common areas. There is

a designated smoking area at the south end of the building.

At this time, The Jeffreys Hotel does not offer cribs, but guests are welcome to bring their own portable crib or playpen for their stay.

We do have several adjoining rooms. Ask us for specifically reserving those rooms.

We accept Visa, Mastercard, American Express, and Discover for all reservations at The Jeffreys Hotel. A valid card is required at booking and check-in.

No. We are a cashless hotel and no personal checks.

Des Moines International Airport is the closest major airport to The Jeffreys Hotel, located approximately 50 miles north via I-35. It's an easy and direct drive, making our Osceola hotel a convenient option for extended stays near Des Moines.

The rooms do not have a safe.

Dogs are allowed with $75 non-refundable deposit

Absolutely. Traveling nurses appreciate our clean, quiet, and comfortable rooms, as well as easy access to Clarke County Hospital and nearby healthcare facilities. Weekly and monthly rates available.

Yes, we welcome families needing temporary housing. Our rooms are spacious and include amenities like fridges, microwaves, and access to local parks and stores in Osceola, Iowa.

Yes, The Jeffreys Hotel is conveniently located just minutes from Lakeside Casino, making it a great option for casino guests looking for affordable lodging in Osceola, Iowa.

Yes, The Jeffreys Hotel is ideal for construction crews. We offer affordable extended stay options near major highways with spacious rooms, weekly rates, and parking available for trucks and work vehicles.

We are located just a short drive from the Osceola Amtrak station, offering easy access for guests traveling by train and needing overnight accommodations nearby.

Southwestern Community College in Osceola is just a few minutes from The Jeffreys Extended Stay and we often house faculty and students from the college. 

Yes, we specialize in long-term extended stays for individuals and work crews. Many guests stay for several weeks or months at a time with flexible weekly pricing.

Definitely. Each room includes a desk, free high-speed Wi-Fi, and quiet surroundings—ideal for remote work during longer stays.

Yes, all rooms include a refrigerator, microwave, coffee maker, and access to cooking appliances, perfect for long-term comfort and convenience.

Yes, we offer easy parking for large vehicles and work trucks. Contact us if you have oversized vehicles and we’ll help coordinate your stay.

Yes, local grocery stores are just a few minutes away, making it easy to stock up for your extended stay in Osceola.

We offer convenient full-service laundry options on-site, ideal for guests staying multiple weeks or months.

Yes, we provide competitive weekly and monthly rates for all extended stay guests, including contractors, nurses, and families in transition.

Osceola, Iowa offers a peaceful, accessible setting with major highways, local attractions, and all the essentials nearby. Our hotel is located right off I-35 for convenience.

Yes, we work with companies to provide discounted rates for crews, groups, and long-term assignments. Call us to discuss your team’s lodging needs.

Yes, several local restaurants and fast food options are nearby, including local diners and casual spots within a short drive or walk. 

Yes, we pride ourselves on being a quiet, clean, and safe hotel in Osceola. Many of our extended stay guests choose us for that very reason.

Yes, each guest room includes a private full bathroom with a tub and shower—ideal for extended stays and relaxing after long workdays.

Yes, East Lake Park is nearby and offers walking trails, a playground, and fishing spots—perfect for families and outdoor enthusiasts.

We offer rooms with queen, king, and double beds, all with plush pillow-top mattresses to ensure a restful stay.

Yes, full-service housekeeping is included. Rooms are cleaned weekly for stays over 7 days, keeping your space fresh and welcoming.

Yes, booking is easy through our website. Select your dates, room type, and enjoy exclusive online rates for extended stays.

We’re locally owned, focused on long-term comfort, and offer the best weekly rates in Osceola. Clean, quiet, and full of midwestern hospitality.

Yes, we offer discounted rates for seniors and veterans. Please call us directly to learn more or to book your stay in Osceola.